I have just had the absolute pleasure of working with The Royal British Legion for the Festival of Remembrance and the Cenotaph Parade. And wow.

Of course, there was a lot of work to do. There were 10,000 tickets to process and check on the day for the Cenotaph Parade. We had the wonderful Army Cadets cross-checking names on photo ID with ticket details, and using iPads to scan tickets for entry.

But on the 100th year anniversary of the First World War ending, it was such an honour to play a part in these events that paid tribute to those who have lost their lives in conflicts. I worry that as the generations pass, these commemorations may become less meaningful, but that certainly wasn’t my experience on the day. Witnessing 10,000 people march past the Cenotaph to mark the end of the First World War was breath-taking. And listening to the bells ring out at 12.30 to mark the end of the conflict was just as emotional.

But the hard work didn’t stop there. There were 4,000 accreditation passes to process, produce and validate for the performers, workers and backstage staff at the Royal Albert Hall for the Festival of Remembrance.

When attendees include Her Majesty The Queen and senior members of the Royal family, even Sir Tom Jones needs to be verified with a valid badge upon entry.

And it goes without saying, that event was just as awe-inspiring. Truly an experience I’ll never forget.